Lessons from the Pottery Studio
Last week, I attended the Creative Impact Conference hosted by the Orange County Arts Council . The conference was held outside under a...
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Regina Clark
Aug 21, 20231 min read
Creating an inclusive environment
Today’ workforce is diverse. Employees have a wide variety of backgrounds including different socioeconomic status, religions, cultures,...
Regina Clark
Sep 28, 20222 min read
Courageous Conversations for Managers
Managers are responsible for coaching employees to improve their performance and at times must deliver feedback that could be...
Regina Clark
Jul 25, 20222 min read
Lifelong Learning and Summer Reading
Summer is a great time to relax, reset, and dive into a few good books. I love reading historical fiction and autobiographies, especially...
Regina Clark
May 17, 20222 min read
Time to PIVOT
Before COVID upended our daily routines, I wrote PIVOT Principles. A book about how to help others move through change which isn't always...
Regina Clark
Dec 29, 20213 min read
The Employee Engagement Puzzle
Research has shown over and over again that highly engaged employees are more productive and drive better business outcomes. Highly...
Regina Clark
Mar 30, 20216 min read
11 Presentation Mistakes
Many people are expected to deliver presentations - business executives, community leaders, politicians, school superintendents, members...
Regina Clark
Mar 1, 20218 min read
48 Ways to Be a Better Manager
Managing others is a challenge. It always has been and it always will be. If you are lucky, you have worked for a fabulous manager....
Regina Clark
Feb 23, 20213 min read
10 Tips for Managing Millennials
The current workforce is globally diverse and managers are challenged with how to create a motivating environment that drives...
Regina Clark
Feb 16, 20213 min read
60 Business Etiquette Tips
Once in a while, people need to be reminded or taught about what is appropriate, professional behavior in the workplace. Here are a few...
Regina Clark
Feb 10, 20213 min read
The Employee Engagement Puzzle
Research has shown over and over again that highly engaged employees are more productive and drive better business outcomes. Highly...
Regina Clark
Jan 12, 20213 min read
13 Ways to Become a More Considerate Communicator
Our world is in turmoil and we can do better. During the past few months, we have witnessed a massive amount of social unrest and bad...
Regina Clark
Jul 11, 20201 min read
Daily Blessings
It’s so easy to get aggravated at the small stuff in our life that drives us crazy. Wet towels on the bathroom floor, dirty dishes in the...
Regina Clark
Mar 11, 20207 min read
43 Tips for Management Development
Managing others is a challenge. It always has been and it always will be. If you are lucky, you have worked for a fabulous manager.
Tresha Peters
Feb 13, 20202 min read
Customer Experience; Empathy; Management Training; Patient Experience
The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.
Tresha Peters
Feb 11, 20203 min read
Conversation Clues
Sometimes the training program is mandatory, which means the people in the room have to be there, and sometimes the training program is full
Regina Clark
Jan 29, 20202 min read
Management Best Practice - The Daily Huddle
The Joint Commission recently visited the Cleveland Clinic, a premier healthcare organization, and released a list of their best practices.
Regina Clark
Jan 23, 20203 min read
Using Games to Reinforce Adult Learning
Providing training for your employees is a waste of time and money unless your employees learn something and/or do something better
Tresha Peters
Jan 5, 20201 min read
Five Tips for Creating a Great Workplace in 2020
If you stop and think about what goes into making a workplace great, it’s not that complicated. Here are five must haves for making a great
Tresha Peters
Oct 20, 20192 min read
Sexual Hararsment Training - Take the Quiz
Effective Oct. 9th, 2018 all employers in NYS are required to have a sexual harassment policy, a complaint process, and provide interactive
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