In business and in life it’s exciting to set your sights on your future state, a place where you want to be. Once you determine your future

The key to creating memorable experiences is to treat your employees right. When employees like what they do and who they work for,

A few weeks ago I had the opportunity to deliver a Train the Trainer program for Duke Energy.

In business, having the mindset of a champion will help you reach your strategic goals and be competitive.

People usually do business with people they like and the holidays provide some great networking opportunities.

Facilitation is an art. When done well, it adds value to the organization by reaching win/win outcomes efficiently.

Plenty of business owners and employees are focused on keeping their customers happy and going the extra mile for their customers. Here are

First of all, you have to be willing to move out of your comfort zone. All of us have comfort zones; there are things we do that are comfort

What the leaders of these healthcare organizations failed to realize is that employee engagement is not something that can be taken care of

Effective speakers use visual language to engage the audience. Your hand gestures, facial expression, posture, movement and eye contact are

In today’s global business environment, sharing information with remote audiences via web conferencing and webinars has quickly replaced fac

Nervous energy is good. It means that you care. Learning how to use the nervous energy to pump you up instead of paralyzing you is not as ha

Business presentations do not have to be boring! As a matter of fact, most content is not boring,

Communication is a two-part process. One person sends a message and the other person receives the message and hopefully understands the mean