BY REGINA CLARK, 2014
 
Today’s customers are informed, demanding and want their expectations met immediately. They do their homework on the internet and expect knowledgeable professional staff to provide innovative products and services to meet their needs. Today’s customers can also launch social media attacks on any business and destroy reputations with the click of a mouse.
 
“This book is evidence of Regina Clark’s mastery of the key elements that produce a high performance work force to drive company success”.
 
—ERIC PERLMUTTER, Chairman
Allied Beverage Group, LLC