Communication Skills for Healthcare Professionals
Course Overview
Working in the healthcare profession requires constant communication; in person, online and on the telephone. Professional communication skills are critical to providing exceptional patient experiences and working with your healthcare team.
Program Objectives
During his highly interactive program, healthcare professionals will:
focus on communication skills for sending and receiving messages
identify was to improve sending messages – visual, verbal and written
review email etiquette
learn how to use positive, hopeful language.
practice active listening techniques and using empathy
learn best practices for remote communication via Teladoc
review professional dress code for your healthcare organization
review social media standards for your healthcare organization
Available Formats
½ Day, Full Day
